00

Ariston Ariston

Summit

Summit

Savvy Mariner

Summit- Cloud based intelligent operations Management platform which helps Organizations both Medium and Large Enterprise to streamline their IT Infrastructure Management. The Solution is ITIL certified and available in versions line Cloud based SaaS, On-Premises based SaaS, and perpetual license.

The Solution is developed based on multi-tenant Architecture with built in Operational intelligence which provides a comprehensive Service management for organizations. The solution provides multiple interfaces to SMS, IVR and Web.

Summit consists of core modules such as:

These modules are scalable and can be integrated in phases as per the requirement. ​

Summit is an Enterprise class, Cloud-based Operations and Enterprise Services Management suite which has several unique performance matrix including,

Operational Intelligence, Runbook Automation, Gamification, Service Assist, Checklist, Skill Pack, Service Catalogs, and SLA Management.

Benefits

Several benefits have been derived by Organization which includes, Higher first call resolutions, Better Governance, productivity improvement, Automation, performance driven work culture to attain higher customer satisfactions.

Drag View Close play
0%